Privacy Policy

Last Updated: 1 May 2026

RDC IT Solutions Ltd, trading as ArcIntegrate ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit arcintegrate.org. Please read this policy carefully.

1. Information We Collect

We may collect the following categories of personal and non-personal data:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system and platform.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, links clicked, and referring URLs.
  • Contact Data: If you submit our contact form or subscribe to our newsletter, we collect your name and email address.
  • Cookie Data: Information stored in or accessed from your device via cookies and similar tracking technologies (see Section 3).

We do not knowingly collect sensitive personal data, nor do we collect data from children under the age of 13.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • To deliver and maintain our website and services.
  • To analyse site traffic and improve user experience.
  • To respond to enquiries submitted via our contact form.
  • To send our newsletter to subscribers who have opted in (you may unsubscribe at any time).
  • To serve relevant advertisements through Google AdSense (see Section 3).
  • To comply with legal obligations.

Our lawful basis for processing under UK GDPR is: Legitimate Interests for analytics and site operation; Consent for newsletter subscriptions and personalised advertising; and Legal Obligation where required by law.

3. Google AdSense, Cookies & Third-Party Advertising

We use Google AdSense to display advertisements on our website. Google AdSense is an advertising service provided by Google LLC. This service uses cookies to serve ads based on a user's prior visits to our website and other websites on the Internet.

  • Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this or other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
  • Google may use the DoubleClick cookie and other cookies to measure advertisement performance and to serve ads personalised to your interests.
  • You may opt out of personalised advertising by visiting Google Ads Settings.
  • Alternatively, you can opt out of third-party vendor cookies for personalised advertising by visiting aboutads.info or the Your Online Choices tool (EU/UK).

We also use Google Analytics (via Google Tag Manager) to understand how users interact with our site. This service collects anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data when you use our partners' sites or apps, please visit: policies.google.com/technologies/partner-sites.

4. Cookies

Our website uses cookies — small text files placed on your device. We use the following categories of cookies:

  • Essential Cookies: Required for the website to function. These cannot be disabled.
  • Analytics Cookies: Used by Google Analytics to collect anonymised data about site usage.
  • Advertising Cookies: Used by Google AdSense to serve relevant advertisements based on your browsing behaviour.

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of this website. For more information, visit allaboutcookies.org.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Supabase: Database and authentication infrastructure. Data is stored on EU-region servers.
  • Google Analytics: Website traffic analytics.
  • Google AdSense: Advertising.
  • Resend: Transactional email delivery for contact form responses and newsletter.

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review them.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form enquiries are retained for up to 24 months. Analytics data is retained per Google's standard retention settings (26 months by default).

7. Data Controller

RDC IT Solutions Ltd is the controller and responsible for your personal data.

RDC IT Solutions Ltd
Box 63, Elder House
548-550 Elder Gate
Milton Keynes, MK9 1LR
United Kingdom

8. Your Legal Rights (UK GDPR)

Under UK data protection law, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Request transfer of your data to a third party in a machine-readable format.
  • Right to Object: Object to our processing of your data where we rely on legitimate interests.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us via our contact page. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via our Contact page.